Volcora 80mm Thermal Receipt Printer User Manual

1. Ynlieding

This manual provides instructions for the installation, operation, and maintenance of your Volcora 80mm Thermal Receipt Printer. This high-speed POS printer features an auto-cutter and offers USB and Ethernet connectivity, making it suitable for various business environments.

2. Safety Information

• Soargje derfoar dat de printer ferbûn is mei in ierdske stopkontakt.
• Stel de printer net bleat oan wetter of tefolle fochtigens.
• Plak de printer net yn direkt sinneljocht of tichtby waarmteboarnen.
• Use only specified thermal paper rolls.
• Do not attempt to open or repair the printer yourself. Contact qualified service personnel.

3. Package Ynhâld

Kontrolearje oft alle items yn it pakket oanwêzich binne:

Image: Package contents including the printer, power adapter, paper roller, USB cable, CD, manual, and sample receipt paper.

• Printer foar thermyske ûntfangst
• Stromadapter
• Papier Roller
• USB Kabel
• CD (for drivers and software)
• User Manual
• Sample Receipt Paper Roll

4. Produkt Overview

4.1. Printer Components and Interfaces

Image: Rear interfaces of the printer, including LAN (A), USB (B), RJ11 cash drawer (C), and Power (D) ports.

Ofbylding: Ferskate views of the printer, showing indicator lights for Power, Error, Paper, and a Feed button.

The printer features multiple connectivity options and indicator lights for easy status monitoring:

• LAN-poarte: Foar Ethernet ferbining.
• USB-poarte: Foar direkte ferbining mei in kompjûter.
• RJ11 -poarte: Foar it oansluten fan in kassa.
• Power Port: Foar it oansluten fan 'e stroomadapter.
• Yndikator ljochten: Power, Error, and Paper status.
• Feed knop: To advance paper manually.

5. Opsette

5.1. De printer ferbine

1. Connect the power adapter to the printer's power port and then to a power outlet.
2. Connect the USB cable from the printer to your computer, or connect an Ethernet cable from the printer to your network router/switch.
3. If connecting a cash drawer, use the RJ11 cable to connect it to the printer's cash drawer port.

5.2. Termysk papier ynlade

Image: Open printer showing the large paper roll capacity and sensors for paper out, cover open, cutter jam, and paper jam.

1. Iepenje de printerdeksel troch op de ûntslutingsknop te drukken.
2. Insert a new 80mm thermal paper roll into the paper compartment, ensuring the paper feeds from the bottom and the leading edge extends past the cutter.
3. Doch de printerdeksel stevich ticht oant it fêstklikt.

5.3. Driver Installation and Software Compatibility

Image: Compatibility matrix indicating supported operating systems (Windows, MacOS, Linux, VirtualCom, Android, RaspberryPi, iOS) for USB, USB+Ethernet, and USB+WiFi interfaces.

Image: List of compatible POS systems (Loyverse, SumUp, Gloria Food, FoodZaps, TabShop POS, POSAPP.vn POS, Olsera POS, KaHero POS) and non-compatible systems (Toast, Ubereats, Grubhub, Doordash, Postmates, Clover, Shopify). Note for Square support is also included.

Install the necessary drivers from the provided CD or download them from the Volcora support website. The printer supports:

• Ethernet ynterface: Windows, Mac OS, Linux, VirtualCom, Android, RaspberryPi, and iOS.
• USB-ynterface: Windows, Mac OS, Linux, VirtualCom, and Android.

Noat: This printer does not support Bluetooth or WiFi printing (unless a specific WiFi variant is purchased). For custom applications on iOS and Android via Ethernet, an SDK is required.

POS Software Compatibility:

• Kompatibel: Loyverse, SumUp, Gloria Food, FoodZaps, TabShop POS, POSAPP.vn POS, Olsera POS, KaHero POS.
• Net kompatibel: Ubereats, Grubhub, Doordash, Postmates, Clover, Shopify, Toast.
• For Square support, please contact Volcora customer support.

6. Operaasje

6.1. Basisprintsjen

Image: Printer in operation, demonstrating fast printing at 260mm/s and the auto-cutter function.

Ofbylding: Example of a high-resolution receipt printout (576 dots/line).

Once connected and drivers are installed, send print commands from your POS software or application. The printer will automatically print and cut receipts at a speed of up to 260mm/s.

6.2. Wall Mount Ynstallaasje

Image: The printer can be used as a desktop unit with non-slip rubber feet or wall-mounted using the two hanging holes at the bottom.

The printer includes two hanging holes at the bottom for wall mounting. Securely attach the printer to a wall using appropriate hardware (not included) to save counter space, especially in kitchen environments.

7. Underhâld

7.1. De printer skjinmeitsje

• Regularly clean the exterior of the printer with a soft, dry cloth.
• To clean the thermal print head, use an alcohol swab or a specialized thermal printer cleaning pen. Ensure the printer is off and cooled down before cleaning.

7.2. Thermal Print Head Care

The thermal print head is a critical component. Proper maintenance is essential to prevent faded text and ensure print quality. Clean the print head regularly, especially after changing paper rolls or if print quality degrades.

7.3. Ferfanging fan papierrol

Replace the thermal paper roll when the paper-out indicator lights up or when the end of the roll is near. Follow the paper loading instructions in Section 5.2.

8. Probleemoplossing

8.1. Algemiene problemen en oplossingen

8.2. Error Indicators

Refer to the indicator lights on the printer for status:

• Power ljocht: Jout macht status.
• Papier ljocht: Indicates paper-out or paper jam.
• Foutljocht: Indicates a general error. Consult the manual or support for specific error codes if available.

9. Spesifikaasjes

10. Garânsje en stipe

10.1. Warranty Information

All Volcora products are backed by a limited lifetime warranty. Please retain your proof of purchase for warranty claims.

10.2. Klant Support

For assistance with setup, connection, compatibility, or any other product-related issues, please contact Volcora customer support. Our team is based in the United States and ready to help.

Stypje Website: volcora.com/pages/support-center