1. Wichtige feiligens ynformaasje
Please read and understand this entire owner's manual, including all safety information, before plugging in or using this product. Failure to do so could result in fire, electric shock, or serious personal injury.
- Always plug the fireplace directly into a wall outlet/receptacle. An extension cord or relocatable power tap (outlet/power strip) should never be used.
- Bedriuw gjin kachel mei in beskeadige snoer of stekker, of neidat de kachel defekt is, is op ien of oare manier sakke of skansearre.
- Brûk net bûten.
- Dizze kachel is net bedoeld foar gebrûk yn badkeamers, waskgebieten en ferlykbere lokaasjes binnen. Sykje noait kachel wêr't hy kin falle yn in bad of in oare wetterkontener.
- Om de kachel út te skeakeljen, skeakelje de kontrôles út en helje dan de stekker út it stopkontakt.
- Net ynfoegje of tastean frjemde foarwerpen te fieren eltse fentilaasje of exhaust iepening as dit kin feroarsaakje in elektryske skok of fjoer, of beskeadigje de kachel.
- Om in mooglike brân te foarkommen, blokkearje gjin luchtyntaken of útlaat op ien of oare manier. Net brûke op sêfte oerflakken, lykas in bêd, dêr't iepeningen kinne wurde blokkearre.
- This heater has overheating protection. Overheating protection automatically shuts the heater off if the internal temperature gets too hot.
- The TURBRO Eternal Flame heater is CSA certified to be safe for use in North America.
2. Produkt Overview
The TURBRO Eternal Flame electric fireplace logs provide the ambiance of a real fire without the hassle of wood, smoke, or ash. This unit features realistic flames, infrared heating, and convenient controls.

Image: TURBRO Eternal Flame Electric Fireplace Logs with features including well-crafted resin pinewood, 3 flame brightness, thermostatic control, full function remote, timer, and CSA certification.
Key Features:
- Realistic Flames: Enjoy the visual appeal of dancing flames with adjustable brightness levels.
- Ynfraread ferwaarming: Provides efficient and supplemental warmth for areas up to 1000 sq. ft.
- Remote Control: Conveniently adjust settings from anywhere in the room.
- Thermostaat: Hâld jo winske keamertemperatuer automatysk oan.
- Timer funksje: Set the unit to operate for a specific duration.
- Oververhittingsbeskerming: Automatyske útskeakeling foar ferbettere feiligens.
3. Opset en ynstallaasje
The TURBRO Eternal Flame electric fireplace logs are designed for easy setup with no assembly required.
- Pleatsing: Place the electric log insert into your existing fireplace opening or a suitable mantel. Ensure there is adequate clearance around the unit for proper ventilation.
- Power Connection: Plug the unit directly into a standard 120V AC wall outlet. Do not use extension cords or power strips.
- Earste gebrûk: The unit is ready for operation once plugged in.

Image: Product dimensions showing 9.1"D x 23"W x 13"H, with a 6 ft cord length and US Standard 3-Pin Plug.
4. Bedriuwsinstruksjes
4.1. Kontrôles
The fireplace logs can be operated using either the included remote control or the manual control panel located on the unit.

Image: Multi-function control panel with buttons for On/Off, Temperature, Timer, Flame Effect, and Flame Brightness, alongside the remote control.
4.2. Power On / Off
- Druk op de Power knop (usually marked with a circle and vertical line) on the remote or the control panel to turn the unit on or off.
4.3. Flameffekten
The flame effect can be used independently of the heating function.
- Flamme helderheid: Brûk de Flame Brightness button (often marked with a light bulb or sun icon) on the remote or control panel to cycle through 3 adjustable brightness levels.
- Flame Effekt: Some models may offer different flame color effects. Refer to your remote or control panel for a dedicated Flame Effect button (often marked with a flame icon) to cycle through available options.

Image: Visual representation of three distinct flame brightness levels (Level 1, Level 2, Level 3).
4.4. Heating Funksjes
The infrared quartz heater provides supplemental heat. The heater operates quietly.

Image: Close-up of the infrared heating element, highlighting features like overheating protection, CSA certification, and heating coverage up to 1000 sq. ft.
- Waarmte aktivearje: Druk op de Heat knop (often marked with a thermometer icon) on the remote or control panel to turn the heater on.
- Temperatuer oanpasse: Brûk de Pylken omheech / omleech (or dedicated temperature buttons) on the remote or control panel to set your desired temperature. The unit will maintain this temperature automatically.
4.5. Timerfunksje
Set the unit to automatically turn off after a specified period.

Image: Digital display showing the timer setting, indicating the unit can be set to turn off automatically.
- Druk op de Timer knop (often marked with a clock icon) on the remote or control panel to cycle through available timer settings (e.g., 30 minutes, 1 hour, up to 8 hours).
5. Underhâld
Regular maintenance ensures optimal performance and longevity of your electric fireplace logs.
- Reiniging: Doch altyd it stopkontakt fan it apparaat út it stopkontakt foardat jo it skjinmeitsje. Brûk in sêfte, damp cloth to wipe down the exterior surfaces. Do not use abrasive cleaners or sprays.
- Ventilaasje: Ensure that the air intake and exhaust vents are not blocked by dust, lint, or other obstructions. Periodically clean these areas with a soft brush or vacuum cleaner.
- Opslach: If storing the unit for an extended period, unplug it and store it in a cool, dry place.
6. Probleemoplossing
| Probleem | Mooglike oarsaak | Oplossing |
|---|---|---|
| Ienheid giet net oan. | Not plugged in, power outlet malfunction, power button not pressed. | Ensure unit is securely plugged into a working 120V outlet. Press the power button on the unit or remote. |
| Heater stops working or unit shuts off automatically. | Oververhittingsbeskerming aktivearre. | Unplug the unit, wait 20-30 minutes for it to cool down, then plug it back in. Ensure vents are not blocked. |
| Remote control wurket net. | Dead batteries, remote not aimed correctly, obstruction. | Replace remote batteries. Ensure there are no obstructions between the remote and the unit's sensor. |
| Display shows 'E3' error code. | Internal sensor error or overheating. | Unplug the unit for 20-30 minutes. If the error persists, contact customer support. |
7. Spesifikaasjes
| Eigenskip | Detail |
|---|---|
| Merk | TURBRO |
| Model Namme | Eternal Flame Infrared Electric Fireplace Logs |
| Model Number | EF23-PB |
| Power Boarne | Corded elektryske |
| Produkt Ofmjittings | 9.1" D x 23" W x 13" H |
| Materiaal | Metaal |
| Heat Output | 4777 Britske termyske ienheden |
| Heating Coverage | 1000 sq ft |
| Item Gewicht | 15.8 pûn sterling |
| Sertifisearring | CSA Certified |
8. Garânsje en stipe
This TURBRO Eternal Flame Electric Fireplace Log Heater comes with a Limited Warranty. For detailed warranty information, please refer to the warranty card included with your product or visit the official TURBRO website.
If you encounter any issues or have questions regarding your product, please contact TURBRO Customer Support:
- Website: www.turbro.com
- E-post: support@turbro.com (example)
- Tillefoan: 1-800-XXX-XXXX (bygelyksample)





