1. Ynlieding
The SOYES A19 Pro is a compact and portable mini smartphone designed for ease of use and efficient performance. Featuring a 4.5-inch full-screen display, Android 10 system, 4G LTE connectivity, and a 2000mAh battery, it offers a comprehensive mobile experience in a small form factor. This manual provides essential information for setting up, operating, maintaining, and troubleshooting your device.

2. Opsette
2.1 It apparaat opladen
To charge your SOYES A19 Pro, use the charging cable provided. Only a 5V adapter is supported, and the adapter itself is not included with the phone. The charging interface is Type-C.
- Ensure the power delivered by the charger is between a minimum of 5 Watts and a maximum of 5 Watts to achieve the maximum charging speed.
- If the phone has not been used for a long time and the battery is completely discharged, please charge it for more than 4 hours to activate the battery before attempting to power it on.

2.2 SIM- en ûnthâldkaarten ynfoegje
The SOYES A19 Pro supports Dual SIM Card Dual Standby using nano SIM cards. The memory card slot is shared with one of the SIM slots, allowing for memory expansion up to 128GB via a TF card.
- To insert or remove SIM/memory cards, you may need to force a shutdown of the device. Insert the SIM ejection pin into the small side hole to open the tray.
- Ensure the phone is powered off before inserting or removing cards to prevent data loss or damage.

3. Operaasje
3.1 Basisfunksjes
- Power On/Off: Hâld de knop knop oan om it apparaat yn of út te skeakeljen.
- Face Recognition Unlock: The device supports face recognition for quick and secure unlocking, with an unlocking speed as fast as 0.3 seconds.
- New Intelligent Reminder Island: The phone integrates notifications, reminders, and real-time activities in one place, allowing you to zoom in to highlight important information seamlessly.

3.2 Network and Connectivity
- Cellular netwurk: The phone supports 2G, 3G, and 4G networks.
- Wi-Fi: The device supports 2.4G Wi-Fi only and does not support 5G Wi-Fi.
- Bluetooth: Bluetooth 4.0 is supported for wireless connections.
- GPS: The phone includes GPS functionality.
3.3 Batterijgebrûk
- Bedriuwstemperatuer: The optimal operating temperature range for the device is 5 - 45°C.
- Signal Impact: Using the mobile phone in an area with poor signal will consume more power, thereby shortening battery life.
- Batterij libben: The 2000mAh Li-Ion battery provides approximately 24-48 hours of standby time, 8 hours of continuous call time, and 3-4 hours of video playback.

4. Underhâld
To ensure the longevity and optimal performance of your SOYES A19 Pro, keep it clean and avoid exposing it to extreme temperatures or moisture. Use a soft, dry cloth for cleaning. Do not use harsh chemicals or abrasive materials.
5. Probleemoplossing
5.1 Fabriek weromsette
If your device settings are incorrect and you are unsure how to restore them, you can perform a factory reset. This will erase all data from your phone and restore it to its original factory settings.
- Navigearje nei: Settings > System > Advanced > Reset Options > Factory Reset.
- Follow the on-screen prompts to complete the reset.
5.2 Reset Mobile Phone Password
If you forget your mobile phone password, you can reset it by following these steps:
- Druk en hâld de macht knop en de folume del knop simultaneously during startup.
- This will enter factory mode.
- Selektearje Erase EMMC.
- Restart it apparaat.
6. Spesifikaasjes
| Eigenskip | Spesifikaasje |
|---|---|
| Model | A19 Pro |
| Bestjoeringssysteem | Android 10 |
| Prozessor | MTK6739, Quad core |
| RAAM | 2GB |
| ROM | 16GB |
| Kaart ferwiderje | Supports up to 128GB TF card (shared with SIM slot) |
| Display Grutte | 4.5 Inch Full Screen |
| Display Resolúsje | 960x480 |
| Skerm Materiaal | IPS |
| Cellular | 2G GSM (850/900/1800/1900), 3G WCDMA (B1/B3/B5/B8), 4G LTE FDD (B1/B2/B3/B4/B5/B7/B8/B12/B17/B20/B25/B26/B28AB28B/B66), 4G LTE TDD (B34/B38/B39/B40/B41) |
| SIM-kaart kwantiteit | 2 SIM-kaarten (Nano SIM) |
| Batterij Kapasiteit | 2000mAh (Net ôfneember) |
| Efterkamera Pixel | 2 MP |
| Foarste kamera Pixel | 2 MP |
| Oplaadinterfacetype | Type-C |
| Wi-Fi-oerdrachtstandert | 802.11ax, 802.11ac, 802.11n 2.4GHz/5 GHz, 802.11n 2.4 GHz, 802.11b/g, 802.11a (Note: Only 2.4G Wi-Fi is supported) |
| Bluetooth Ferzje | BT4.0 |
| GPS | Ja |
| Biometryske technology | Gesichtsherkenning |
| Ofmjittings | 111 x 51.7 x 11 mm (4.36 x 2.04 x 0.43 inch) |
| Pakket Gewicht | 200g (Single phone weight: 55g) |
| Talen | Arabic, Polish, German, Russian, French, Korean, Norwegian, Portuguese, Japanese, Spanish, Italian, English, and more. |
| Sertifisearring | CE, FCC |

7. Brûker Tips
- Batterij aktivearring: If your phone has been stored for an extended period, ensure you charge it for at least 4 hours to fully activate the battery before first use.
- Batterijlibben optimalisearje: Avoid using the phone in areas with consistently poor cellular signal, as this significantly increases power consumption and reduces battery life.
- Wi-Fi-ferbining: Remember that the device only supports 2.4G Wi-Fi networks. Ensure your router is configured for 2.4G if you experience connectivity issues.
- Feiligens: Utilize the face recognition unlock feature for quick and secure access to your device.
8. Regeljouwing ynformaasje
FCC warskôging
Dizze apparatuer is hifke en fûn te foldwaan oan de grinzen foar in Klasse B digitaal apparaat, neffens diel 15 fan 'e FCC-regels. Dizze grinzen binne ûntworpen om ridlike beskerming te jaan tsjin skealike ynterferinsje yn in wenynstallaasje. Dizze apparatuer genereart, brûkt en kin radiofrekwinsje-enerzjy útstrielje en, as net ynstalleare en brûkt yn oerienstimming mei de ynstruksjes, kin skealike ynterferinsje foar radiokommunikaasje feroarsaakje. D'r is lykwols gjin garânsje dat ynterferinsje net sil foarkomme yn in bepaalde ynstallaasje.
As dizze apparatuer skealike ynterferinsje feroarsaket foar radio- of televyzje-ûntfangst, wat kin wurde bepaald troch de apparatuer út en oan te setten, wurdt de brûker oanmoedige om te besykjen de ynterferinsje te korrigearjen troch ien of mear fan 'e folgjende maatregels:
- Reorientearje of ferpleatse de ûntfangende antenne.
- Fergrutsje de skieding tusken de apparatuer en ûntfanger.
- Ferbine de apparatuer yn in outlet op in circuit oars as dat wêrmei de ûntfanger is ferbûn.
- Rieplachtsje de dealer of in betûfte radio / TV technikus foar help.
Belangryk: Wizigingen of oanpassingen dy't net útdruklik goedkard binne troch de fabrikant dy't ferantwurdlik is foar neilibjen, kinne de autoriteit fan 'e brûker om de apparatuer te betsjinjen ûnjildich meitsje.

9. Oanfoljende boarnen
For a comprehensive guide and further details, you can refer to the official user manual in PDF format: