ORTLIEB Manuals & User Guides

Waterproof Gear for Every Adventure

ORTLIEB is a globally recognized German brand renowned for its high-quality, 100% waterproof outdoor equipment. Founded in 1982 by Hartmut Ortlieb, the company specializes in durable bicycle bags, bikepacking gear, hiking backpacks, and travel bags.

All ORTLIEB bags are proudly produced in Heilsbronn, Germany, combining sustainable, resource-saving manufacturing processes with innovative technologies such as the quick-release QL2.1 and QL3.1 rack mounting systems. Built to endure the harshest conditions, ORTLIEB sets the standard for waterproof cycling and outdoor gear.

• What does the ORTLIEB warranty cover?

  ORTLIEB provides a worldwide, five-year warranty on their products, covering material defects and manufacturing errors from the date of delivery.

• How does the ORTLIEB QL3.1 mounting system work?

  The QL3.1 system utilizes upper and lower hooks integrated into a rail on the back of the pannier. It offers a cleaner profile and flatter back when detached from the bike. Lifting the top handle effortlessly opens the upper hooks to release the bag from the bicycle rack.

• How do I attach an ORTLIEB bag with the QL2.1 system?

  To attach a QL2.1 bag, simply lift the pannier handle, which automatically opens the upper hooks. Position the open hooks over your bicycle rack and release the handle to close them securely. The lower hook provides added stability and can be rotated for an optimal fit.

• How do I maintain my waterproof ORTLIEB bag?

  Most ORTLIEB bags can be easily cleaned with warm water and mild soap. Ensure that any moving parts, like the hooks and rails, are kept free of sand and heavy dirt to maintain their quick-release functionality.

• Where can I buy replacement hooks and parts for ORTLIEB bags?

  ORTLIEB offers extensive repair kits and spare parts for its products, including QL mounting hardware. You can purchase these through the official ORTLIEB website or at authorized ORTLIEB dealers.